Contact Us

If you have a question about a service or product on this store, please email


To reach us by US Mail, write to:

NewBay Media

Attn:  Online Store

28 East 28 Street, 12th Floor

New York, NY 10016


If you have questions about your subscription to the following magazines, please use the contact information below:

Guitar World                1-800-456-6441

Revolver Magazine     1-800-266-3312

Guitar Aficionado        1-800-825-2234

Guitar Player               1-800-289-9839

Bass Player                 1-800-234-1831

Keyboard                     1-888-266-5828

Electronic Musician     1-888-266-5828

MIX                              1-888-266-5828


If you have having a problem with a purchase of a product that was not made on our online store, please contact us directly at