FAQs

Please note that all Guitar World DVDs are only available in NTSC format.  We can ship to anywhere in the world.

Each DVD product has a PDF booklet with either tab transcriptions or other information related to the DVD. The PDF Booklet is located on your DVD and you can retrieve this by placing your DVD in a computer and opening the DVD as a folder. If you cannot retrieve the PDF booklet, please check the bottom of our home page in the "MORE STUFF" section for the "DVD Booklets" download page.
 
If for some reason you have any problems downloading the instructional booklets for the DVD's that you purchased , please email us at onlinestore@nbmedia.com .

Make sure to include the following information in your email so that we can assist you in a timely and efficient manner:
 
Your Order # - During the Order process an email address was given to us and that is the email account that we will email additional information for downloading the instructional booklets again.
 
Operating system (XP Home, XP Pro, Vista, Mac OS X,etc.)
 
Internet Browser (IE 6, IE 7, Fire Fox 2, Safari,etc..)